Shipping & Return Policy

Refund, Return and Shipping Policy

 

Standard Shipping

  • Delivery timeframe: 2–3 business days
  • Weekends and holidays are not included in transit times

Delivery Options

  • After entering your delivery address at checkout, all available shipping methods and their costs will be displayed
  • Additional delivery services may be selected if you prefer an option other than standard shipping

Order Tracking

  • Most shipping methods include tracking
  • You will receive a shipping confirmation email with your tracking number once your order has left our warehouse

PO Box Addresses

  • If you plan to use a PO Box for shipping, please contact us at info@powerpluspart.com before placing your order, as certain restrictions may apply

Multiple Orders

  • Orders placed on the same day using the same delivery method may be combined into one shipment
  • If your confirmation emails share the same tracking number, your items have been shipped together and will arrive at the same time

 

 

Refund & Returns Policy

Last updated: 01/01/2026

This policy applies to all purchases made by PowerPlusPart.

Return Authorization Required

All returns require prior approval. Contact info@powerpluspart.com with your order number before returning any item.

Return Eligibility

Eligible returns must be:

  • New, unused, and uninstalled
  • In original packaging
  • Returned within 5 days of delivery

Non-Returnable Items

The following are Final Sales, except where required by law:

  • Used parts
  • Installed or modified parts
  • Electrical components
  • Special-order items
  • Clearance or final-sale items

Condition of Returns

Items must be received in resalable condition. Items showing installation, damage, or tampering may be rejected.

Restocking Fees

Approved returns may be subject to a restocking fee of up to 20%.

Refund Processing

Refunds are issued to the original payment method after inspection and approval. Shipping charges are non-refundable unless required by law.

Return Shipping

The buyer is responsible for return shipping unless the return is due to our error.

Damaged or Incorrect Items

All issues must be reported within 24 business hours of the delivery date and time. Please email us at info@powerpluspart.com and include your full name, complete address, order number, and tracking number. PowerPlusPart will respond within 24 hours of receiving your email.

Exchanges

Exchanges are subject to availability and approval.

Business & Wholesale Sales

All wholesale and business purchases are Final Sales and not eligible for return or refund, except where required by law or due to verified seller error. Business Buyers are responsible for verifying product compatibility before purchase.